Free standard shipping on all orders over $100 to Canada and the US.
Shipping Times - Canada
All orders ship from our warehouse in Canada
Standard Shipping: 6 - 10 Business Days
Express Shipping: 2-3 Business Days
Shipping Times - US
US Orders: 6 - 14 Business Days
Express Shipping 2-3 Business Days
On orders less than $100 add your items to cart and proceed to checkout to calculate the exact shipping cost for your location.
If you have questions about shipping, need to ensure your gear arrives before a certain departure date, or wish to inquire about shipping outside of Canada & the US, contact us we'd be happy to help!
Shipping - UK and Australia
Please proceed to checkout for an accurate shipping quote. Please note our gear ships from Canada and we are not responsible for any taxes/duties that you may be charged.
We offer a 30 day refund/return policy (less any outbound shipping charges) on our gear for Canadian and US orders excluding pre-order items or items marked as final sale. Make sure to keep your gear in new condition, free of pet hair, dirt and dust and with all the original tags attached.
Please note there is a return shipping Fee of $40 CAD for Canadian orders and $50 USD for US orders. Any express shipping or shipping charges will not be refunded.
Contact us and we'll happily provide you with a return shipping label. Please note there is a return fee of $40CAD for Canadian orders and $50USD for US orders.
Returns - UK and Australia
We are happy to take back your order within 30 day of you having received it, but are not able to coordinate return shipping on your behalf. Please contact us for our return shipping address and additional instructions.
Occasionally we'll release new gear as a limited time pre-order with an exclusive discount. These orders can be cancelled at anytime for a full refund up until the time of shipping. Due to the large discounts on pre-orders these items are final sales once shipped.
To start a return contact us with your order number and we'll send you instructions for printing a label and getting your gear back to us.