Shipping Timeline.

Please allow 1-2 business days for order processing and up to 7 business days for delivery. If you've chosen expedited shipping, your order will ship in the time noted at checkout (plus order processing times).

If you're on a tight timeline, please contact us prior to placing an order.

Shipping to the USA.

All orders shipped to the USA pass through customs and may be subject to import duties, taxes, and custom processing fees. Recipients are responsible for paying these additional fees (as applicable).

Banana Backpacks Inc. is unable to provide estimates of customs fees. Check with your local customs office for more information.

Pre-Orders.

We may release new products and offer them as pre-order only items before they are in stock. These items are fully refundable (including shipping) up until the time of shipment. After shipment, our 30-day return policy applies.

If a pre-order item has been purchased as a package, we reserve the right to deduct the shipping cost of already delivered items from any refunds granted.

Pre-order delivery times are provided as estimates only and are subject to change without notice.

Promotional Items.

Items given away through contests, giveaways, or certain promotional codes may not fall under the conventional terms of our return policy. Please check the details of the promotion or contact us for more information.

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