Shipping & Returns

Shipping

Free standard shipping on all orders over $100 to Canada and the US.

Shipping Times - Canada

Standard Shipping: 4 - 10 Business Days
Express Shipping: 2-3 Business Days

Shipping Times - US

US Orders: 6 - 12 Business Days
Express Shipping 2-3 Business Days

On orders less than $100 add your items to cart and proceed to checkout to calculate the exact shipping cost for your location. If you have questions about shipping contact us we'd be happy to help.

Returns

We offer a 30 day refund/return policy (less any outbound shipping charges) on our gear for Canadian and US orders excluding pre-order items or items marked as final sale. Make sure to keep your gear in new condition, free of pet hair, dirt and dust and with all the original tags attached.

Free Return Shipping

Contact us and we'll happily provide you with a free return shipping label.

Pre-Order Returns

Occasionally we'll release new gear as a limited time pre-order with an exclusive discount. These orders can be cancelled at anytime for a full refund up until the time of shipping. Due to the large discounts on pre-orders these items are final sales once shipped.

To start a return contact us with your order number and we'll send you instructions for printing a label and getting your gear back to us.