Free Return Shipping on Canadian Orders.
If you are dissatisfied with your gear for any reason, return it, in as-new condition with all original packaging, within 30 days of the date of shipment for a full refund (including original shipping costs).
If you'd like to make a return, contact us & we'll provide you with instructions for obtaining a free return shipping label.
Full Refunds on American Orders.
We are pleased to offer full refunds (including original shipping costs) to our American travellers within 30 days of the original shipping date. Unfortunately, as a small company, we are not able to cover the costs of return shipping from the USA or reimburse any duties paid on original orders. If you'd like to start a return, contact us and we'll happily provide you with return instructions.
Please note we cannot accept customs charges, so please mark return shipments as "goods returned under warranty". We also strongly advise purchasing shipping insurance on returned items exceeding $100.